The Subtle Art of Human Decency; or, How to Turn Down Free Money
“It’s nice to find folks that run a business that only does what’s required and are true to the customer’s needs.”
-Quote from a recent customer email
Reading, Empathy, and the Operation of a Small Business
In order to fix typewriters, I have to care about them. In order to care about them, I have to use them. In order to use them, I have to know how to write. In order to know how to write, I have to read. In order to read, I have to absorb.